Frequently Asked Questions

We’ve put together some commonly asked questions to give you more information about Funweeks and the services we offer.

All bookings can be made on our bookings page. 
Please note you will require a credit or debit card to process your booking.

Our camps run throughout the year; October half term, Christmas holidays, February half term, Easter holidays, May half term and the Summer holidays. Please check your venue on the booking page to confirm when your camp is operating.
Our usual day is from 9am – 3pm. Please check the information for your venue on our booking page to confirm.

Please inform us on 07717 699 380 if you are running late. Please note, failure to collect your child by the allocated pick up time may result in an additional charge.

We accept children from 5 – 12 years old. Children are split into age groups and activities are adapted accordingly – please let us know if your child has a sibling/friend attending the camp so that we can ensure they are in the same group.

All children attending our camps will need to bring a healthy packed lunch, plenty of snacks and a bottle of water that they can refill throughout the day.

Clothing should be sportswear or loose, non-restrictive clothing. Footwear should be trainers – no sandals or boots. In the winter, please provide extra layers, so that children can get outside whatever the weather (extra tracksuit bottoms, a jumper and/or waterproof jacket). In the summer, please ensure that your child has a hat and that they have applied suncream before they arrive.

If your child has a medical condition (eg. diabetes, serious allergies, epilepsy etc.) please make sure you inform us before the start of the camp. You will be prompted to provide medical information when booking your child’s place online.

It is our policy not to exclude any child due to specific needs and/or medical conditions wherever possible and we endeavour to accommodate children within the camp environment. It is the responsibility of the parent/carer to inform us of any medical conditions and special educational needs or disabilities so we can discuss how best to accommodate the child, and consider whether any reasonable adjustments can be made to ensure they are able to fully participate and enjoy the activities on camp within the staffing ratios. Where we feel that a child is not coping within these ratios, we reserve the right to ask the parent/carer to come and collect their child.

Where a child requires one-to-one support, it is the responsibility of the parent/carer to inform us and discuss with the team if a plan can be put in place. PSD does not provide one-to-one support therefore we are unable to accept children requiring this support without their own carer.

All of our team are qualified first aiders so rest assured they are experienced in dealing with bumps and scrapes, however should a child suffer a more serious injury or fall ill at camp you will be contacted immediately.

We are able to accept Childcare vouchers at certain venues. Please get in touch with us to confirm which of our camps currently accept childcare vouchers.

All of our Funweek venues and staff members are fully insured and include public liability, civil liability and professional indemnity insurance.

Our experienced team of sports specialists hold relevant coaching qualifications, are all first aid trained with valid safeguarding certificates as well as being DBS checked.

We typically allow one member of staff for 15 children, however we look to adapt this on a case by case scenario taking into account age and ability.

In fairness to others, we cannot accept children at our camps if they are unwell or are still infectious – we are also unable to administer antibiotics or calpol on site. Please contact our team on 07717 699 380 to discuss your options.

You can see the latest guidance from the Government here

We have robust COVID-safe protocols in place and all of our team are trained to deliver our camps in the safest way possible, giving children the much-needed opportunity to stay active and socialise with their peers.